Research on virtual team performance has identified communication and trust as the key factors affecting performance.
The study confirmed that communication between virtual workers has a direct and positive influence on the confidence of the virtual team.
Trust in relation to leadership, empowerment and cohesion positively impacts performance by improving member confidence and subsequent trust.
This implies that companies should prioritize trust and all measures that strengthen leadership, communication, cohesion and task organization should be developed with a focus on the trust they build.
By leveraging virtual technologies, companies can improve their communication and foster trust in their virtual teams, resulting in enhanced performance.
Explore our blog post for additional insights on team cohesion.